Application Form

Customer Services Executive

West Malling

£22,000 per annum

Monday to Friday - 9 - 5..30 - Hybrid working Pattern

Are you a brilliant communicator? Do you have solid experience in Administration and Customer Service?

If this is you, then this Customer Service role could be perfect for you!

Our client is a well-established company who offer a generous benefits package, along with a great working environment. Their stable workforce is testament to this!

Duties Include:

  • Providing helpdesk support via phone and email
  • Implementing and coordinating orders for bespoke services
  • Chasing and Processing orders and call offs accurately
  • Handling all administration for any discrepancies and invoice queries
  • Keeping systems up to date and accurately managing data and customer information
  • Managing and dealing with customer enquiries via email and phone calls ensuring all are logged and actioned
  • Working in a busy environment, prioritising a varied workload
  • Methodically following processes to resolve queries

To be successful you will have/be:

  • Solid office-based Customer Service/ Administration experience
  • Good working knowledge of Microsoft Word, Excel & PowerPoint
  • Good attention to detail and accuracy
  • Confident working with numbers
  • Exceptional organisational skills
  • A genuine passion for Customer Service
  • Excellent communication skills both verbally and written
  • To be a quick learner with a positive "can do" attitude

This is a fantastic opportunity for someone looking to join a stable and friendly team offering great benefits and a long-term career, with no weekend working.

If you are interested, then please apply now to be considered!

This role is being handled by Lisa Belcher Lisa@pearsonwhiffin.co.uk 01732 795108 Senior Executive Consultant for Business Support at Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

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