Application Form

Internal Account Manager

Mid-Kent

£24k +£10k OTE

An amazing opportunity for an experienced Account Manger has arrived, working for a well-established company.

The Internal Account Manager will be responsible for retaining and growing revenues from a defined portfolio of internal accounts, manage a portfolio of small - medium commercial and residential firms, building strategic relationships and conduct training and account reviews, gain share of wallet from missing users/departments, establishing upsell opportunities for full product range.

Duties include:

  • Managing and retaining an account portfolio to exceed growth targets.
  • Growing the account portfolio by identifying new users, competitive win backs and gaining referrals.
  • Developing and executing a consultative sell.
  • Ensuring effective implementation of all new customers to ensure on-going usage and growth in the aftersales environments.
  • Delivering against all agreed company and department KPIs and service levels.
  • Setting and conducting telephony client meetings to review the account.
  • Developing long term profitable relationships with customers to ensure full growth potential of your portfolio.
  • Organising CPDs, product seminars and company presentations within customer portfolio

The successful candidate will:

  • Very good customer service skills
  • Able to network and build relationships well
  • Experience in a similar role or environment
  • Previous experience in a B2B position
  • Excellent written and oral communication skills
  • Basic understanding of professional account selling
  • IT knowledge including MS Office and the internet

This company offers training, progression and development opportunities and a pleasant working environment. They are currently entering into a really exciting time of expansion, so it is a great time to join the business!

If you feel you meet the above criteria and are keen for a role of this nature, please apply online for immediate consideration.

This role is being handled by Leah Hall, Consultant for Business Support at Pearson Whiffin.

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