Application Form

Office Junior - Customer Service Administrator/ Sales Support

West Kent

£18k - £20k DOE

Mon- Fri (9-5)

A fantastic opportunity for an Office Junior, Customer Service Administrator has opened for a self-motivated, confident, and resilient individual looking to join a well-established company on a full time and permanent basis.

I am looking for an enthusiastic, driven, and energetic individual who is keen to get into an office position to kickstart their career…

Duties include;

  • Acting as first point of contact internally for any sales enquires or customer queries
  • Responding to other incoming sales enquiries (via email and web)
  • Putting together quotations and processing orders
  • Account Management and overseeing deliveries
  • Liaising with subcontractors and suppliers regularly
  • Resolving customer and fitter issues efficiently
  • Diary management and stock control
  • Regularly update customers and management on the progression of various projects
  • Arranging returns and full refunds/ credits
  • Supporting the sales team with daily administration duties to ensure smooth running of the office
  • Site and supplier visits when required

To be considered for this role you will have/be:

  • A genuine passion for customer service
  • Excellent verbal and written communication skills
  • Strong organisation skills and a high level of attention to detail
  • A natural problem solver
  • Self-motivated & adaptable in learning new skills
  • Basic MS Office skills (Excel)
  • An enthusiastic, positive & proactive individual who can work well under pressure

Full training will be provided!

If you enjoy a challenge and are looking for a long-term position that offers a varied workload, then please apply online now!

This role is being handled by Nicole Hill, Business Support Consultant for Pearson Whiffin Recruitment

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