"Celebrating 15 successful years in Recruitment"

Application Form

IT Support Analyst

I am working with a company who are looking for someone to provide high level onsite support across a strong Microsoft environment, including Windows Server, AD, VMWare and ideally a working knowledge of MS Dynamics.

The team deal with all support issues upto senior management as well as all the installation and configuration of new software, including server level diagnosis.

To be considered for this position you will need to have as much experience across the following as possible:

  • Able to manage, handle and prioritise multiple support calls.
  • Able to communicate effectively and confidently with people at all levels in the organisation.
  • The ability to perform well in a small team and work off own initiative.
  • Flexible to meet any reasonable requirements which arise.
  • Relevant IT experience or qualification.
  • Excellent problem solving skills, and the ability to recognise when a problem needs to be escalated.
  • Patience and Perseverance.
  • Excellent analytical skills.
  • Knowledge of Systems Engineering Software Tools.
  • Experience supporting Windows Server, Desktop and laptop platforms.
  • Experience of installing and supporting VMware virtualisation & Infrastructure
  • Microsoft Windows 8 & 10, Server 2003, 2008 & 2012.
  • Microsoft Dynamics 2012
  • Experience with supporting SCADA control systems.
  • HP Pro-curve Switches and Checkpoint Firewalls
  • Network security performance monitoring and maintenance.
  • Supporting IP CCTV systems.
  • ArcServe Backups, NAS storage servers.
  • Active Directory (AD) - Group Policy Management
  • Supporting and managing Microsoft Exchange Server
  • SQL experience, troubleshooting/ maintenance.
  • Supporting printers and thermal labelling printers.
  • Supporting and managing company iPhone mobile phones and Mitel VOIP telephony system.

Please enter a valid email address as this will be used to contact you.

Consent to Pearson Whiffin holding your data and sending you relevant marketing material
Download our helpful interview tips

Be prepared, be confident and have all the right answers to give yourself the best chance of success.

Download now
Download our CV writing guide

Avoid common CV mistakes and check you have all the right information needed to get you your dream job.

Download now