"Celebrating 15 successful years in Recruitment"

Application Form

Are you an experienced Customer Service Advisor? Do you have previous experience within the insurance sector? Pearson Whiffin has the role for you!

We are currently recruiting for a Customer Service Advisor to join a successful client based in Ashford.

You would be the primary point of contact for all customers dealing with customer queries, policy changes, claims and everything in between!

Duties:

  • Review and advise all customers on insurance policies and requirements
  • Identify cross selling opportunities and take part in sales activities
  • Build a strong knowledge of company products
  • Sustaining a good level of working relationship with customers and other employees
  • File customer claims following the correct company protocol and procedures

Required:

  • Previous experience in customer service/call centre environment
  • Previous experience in the Insurance sector is ideal
  • Have great telephone manner
  • Be well organised
  • Have a minimum of 6 GCSES A* -C

If you feel you would be suitable for the above customer service position, please do click apply for your CV to be considered.

Please enter a valid email address as this will be used to contact you.

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