"Celebrating 15 successful years in Recruitment"

2nd/3rd Line IT Support Analyst – 24/7 Shift Job No: JP/P/247ITSE
Salary: £28,000.00 - £32,000.00 Location: Sittingbourne Contract Type: Permanent
Posted: 09/11/2020

Rare opportunity for a career minded 2nd/3rd Line IT Support Analyst with a passion for tech who can provide excellent IT support and advice to my client's customers on a remote basis.

This role is part of the company's specialist support team who work on 24/7 shift rota. If successful, you will be working a shift pattern of 12 hours between 8 & 8 which will equate to a 44-hour working week.

You will be joining a very successful company, carrying out varied 2nd and 3rd Line remote support. You will be working in a remote capacity, offering your extensive technical expertise in order to ensure that all problems are solved in a timely and effective manner.

The successful candidate will:

  • Be a pro-active, energetic and ambitious candidate with a great attitude
  • Has the ability to work with all levels of staff and provide excellent customer service
  • Have a proven background within a fast-paced IT environment
  • Have excellent verbal and written communication skills
  • Have a strong working knowledge of the following:
    • MS Server 2012+ - Config, setup and troubleshooting
    • Virtualisation - Hyper-V or VMware
    • Networking - WAN, LAN, VLAN, VPN, WLAN, Layer 2/3, Firewalls & Routers
    • Active Directory - Security & Admin
    • MS Exchange, Antivirus & Backup
  • Have a full UK driving license with access to your own vehicle
  • Have the ability to pass a DBS check

This company is currently going through an exciting time of expansion again this year so it's a great time to join. The 24/7 2nd/3rd Line IT Support Analyst will have the opportunity to progress due to the company providing all IT staff with a career plan for training and personal development with the opportunity to merge into other technical areas of the business once proven.

If you feel you meet the above criteria and are keen for a role of this nature, please apply online for immediate consideration.

This role is being handled by Jamie Power, Senior IT Recruitment Consultant at Pearson Whiffin Recruitment.

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