Administrator – Operations team

Job Title: Administrator

Salary: £23 - 25,000 DOE

1 x perm role and 1 x 12 month contract

Location: outskirts of Orpington

Monday - Friday 37 hours per week

The focus of this role is to support the Operations team by providing administration and planning support, especially with the day-to-day logistics management of the fleet and stock control. This is an office based role with occasional travel to key customers and work sites. OWN TRANSPORT IS ESSENTIAL!

Duties include:

• Providing office-based support to customers and colleagues in the field, acting as a central point of contact and organisation, and always providing excellent customer service.
• Responsible for job scheduling diary management, fully utilising the CRM System in consultation with the Operations Manager.
• Plan, schedule and review workload and manpower to ensure targets are being met on a cost-effective & profitable basis.
• Managing the Operations Department email inbox, complete actions as required.
• Planning the routes of the company fleet, focusing on cost and efficiency
• Be the Key point of contact for customers and Technicians.
• Assist the team to co-ordinate the activities that affect operational decisions and business requirements such as stock, vehicles, technicians, sub-contractors.
• Manage stock control and check inventory records are accurate and update as appropriate.
• Provide guidance to Technicians about creating a detailed work schedule based on strict timelines.
• Issuing contract post job reports
• Communicate any changes in delivery dates to customers and relevant parties.
• Updating of internal database to maintain a high level of accuracy on projects.

The successful candidate will have:

• Solid office experience demonstrating a calm attitude and the ability to work well at a fast pace.
• Ideally have worked in a fast paced role
• Good IT skills, particularly Word and Excel.
• Excellent customer service skills and telephone manner.
• Careful attention to detail and accuracy.
• Flexibility and adaptability, with the desire to excel and meet the customer's needs.
• Willingness to work as part of a small, close team.

This is a great opportunity for someone to join an established company in a varied and interesting role crucial to the service provided.

If you feel you meet the above criteria, please apply online for immediate consideration.

This role is being handled by Lisa Belcher, 01732 795108 lisa@pearsonwhiffin.co.uk

Senior Executive Business Support Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!