"Celebrating 15 successful years in Recruitment"

Customer Service Advisor Job No: InsuraASH
Salary: £19,000.00 - £24,000.00 Location: Ashford Contract Type: Permanent
Posted: 17/01/2020

Customer Service Advisor

Ashford

19K - 24K + Benefits (Depending on Experience)

Are you an experienced customer service advisor? Do you have previous experience within the insurance sector? Pearson Whiffin has the role for you!

We are currently recruiting for a number of customer service advisors to start work in and around the Ashford area. As customer service advisors you would be the primary point of contact for all customers dealing with customer queries, policy changes, claims and everything in between!

Duties

  • Advise all customers on insurance policies and requirements
  • Identify cross selling opportunities and take part in sales activities
  • Build a strong knowledge of company products
  • Sustaining a good level of working relationship with customers and other employees
  • File customer claims following the correct company protocol and procedures

A Great Candidate

  • Previous experience in customer service
  • Previous experience in the insurance sector ideally
  • Have great telephone manner
  • Be well organised
  • Have a minimum of 6 GCSES A* -C

If you feel you would be suitable for the above customer service position, please do click apply for your CV to be considered.

This role is being by Ben Fuller, Business Support Consultant at Pearson Whiffin Recruitment

Register with us today

Send your CV along with details about the role you’re looking for, location and salary expectation.

Download our helpful interview tips

Be prepared, be confident and have all the right answers to give yourself the best chance of success.

Download now
Download our CV writing guide

Avoid common CV mistakes and check you have all the right information needed to get you your dream job.

Download now