"Celebrating 15 successful years in Recruitment"

Customer Service Advisor (Insurance) Job No: RF/CSA
Salary: £18,000.00 - £21,000.00 Location: Ashford Contract Type: Permanent
Posted: 12/11/2020

Are you an experienced Customer Service Advisor? Do you have previous experience within the insurance sector? Pearson Whiffin has the role for you!

We are currently recruiting for a Customer Service Advisor to join a successful client based in Ashford.

You would be the primary point of contact for all customers dealing with customer queries, policy changes, claims and everything in between!


  • Review and advise all customers on insurance policies and requirements
  • Identify cross selling opportunities and take part in sales activities
  • Build a strong knowledge of company products
  • Sustaining a good level of working relationship with customers and other employees
  • File customer claims following the correct company protocol and procedures


  • Previous experience in customer service/call centre environment
  • Previous experience in the Insurance sector is ideal
  • Have great telephone manner
  • Be well organised
  • Have a minimum of 6 GCSES A* -C

If you feel you would be suitable for the above customer service position, please do click apply for your CV to be considered.

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