Customer Service Executive Job No: BS/NH-CSE
Salary: £19,000.00 - £20,000.00 Location: West Malling Contract Type: Permanent
Posted: 04/10/2019

Customer Support Executive

£20k

Mid Kent

9am - 5.30pm Monday to Friday

Are you confident, self motivated Customer Service Administrator looking for an exciting new opportunity within a sought after industry?

Our Mid Kent based client is looking for a driven Customer Support Executive to join them on a full time, permanent basis.

This is a great opportunity for a positive person who is looking for a new challenge in a customer serviced based role with exposure to Marketing.

Duties include:

  • First point of contact for customers
  • Delivering exceptional customer service
  • Managing email enquiries
  • General office administration
  • Proactive service duties; supporting other areas of the business
  • Reporting to the Service manager
  • Liaising with customers answering any questions, queries, requests & complaints.

The successful candidate will be able to demonstrate the below requirements;

  • Must have solid office based customer service experience
  • Must be able and happy to work alone
  • Must have good computer skills
  • Strong communication skills with the ability to build great relationships
  • Excellent telephone manner
  • Be a real problem solver who can deliver a friendly and professional service
  • Be a passionate and enthusiastic individual
  • Self motivated and proactive in managing own workload
  • Strong organisation skills

In taking on this exciting new Customer Support role you will learn a varied set of skills that could lead to progression into a managerial position. This is a rare opportunity and one with lots of growth potential - don't miss out!

If you feel you are personable, ambitious and meet the above criteria, please apply online for immediate consideration.

This role is being handled by Nicole Hill, Business Support Consultant for Pearson Whiffin Recruitment

Please be aware that due to the high volumes of applicants for this role, only suitable applicants will be contacted.

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