Customer Service Specialist Job No: BF/CSS
Salary: £20,000.00 - £22,500.00 Location: Rochester Contract Type: Permanent
Posted: 03/10/2019

Customer Service Specialist

£20-22.5k

Medway

Fantastic opportunity for a technically savvy Customer Service professional to join our Medway based client on a full time, permanent basis!

Duties:

  • Answering first line enquiries over the telephone
  • Offering exceptional customer service
  • Trouble-shooting basic networking faults
  • Activating hardware remotely for customers
  • Dealing with billing and account queries
  • Adhering to company procedures whilst delivering the best customer service possible

The successful candidate will have/be:

  • Genuinely passionate about customer service
  • Strong and solid customer service background from an IT Networking or AV environment
  • Brilliant communication skills
  • A great work ethic
  • A good level of integrity
  • French or Spanish language skills would be a distinct advantage

If you feel you meet the above criteria, please do not hesitate to send your CV for immediate consideration.

This role is being handled by Ben, Business Support Consultant for Pearson Whiffin Recruitment.

Register with us today

Send your CV along with details about the role you’re looking for, location and salary expectation.

Download our helpful interview tips

Be prepared, be confident and have all the right answers to give yourself the best chance of success.

Download now
Download our CV writing guide

Avoid common CV mistakes and check you have all the right information needed to get you your dream job.

Download now