"Celebrating 15 successful years in Recruitment"

Customer Services – Financial Services sector Job No: BS/EP/CSp
Salary: £20,000.00 Location: Rochester Contract Type: Permanent
Posted: 16/09/2020

Customer Services - Financial Services


£20k OTE £28K

25 days holiday + BH

Fantastic benefits!

Shifts between 8am and 6pm Monday to Friday, 37.5 hours pw

Rare opportunity to join a successful financial services company in Medway offering full training and development, a generous salary and benefits package and a fun, inclusive working environment.

Working in a buzzy contact centre environment, you will be:

  • Providing exceptional customer service to all customers, making outbound and taking inbound calls
  • Building rapport with all customers
  • Asking questions to gather information in order to offer a viable and relevant solution
  • Make detailed notes and record conversations accurately
  • Report back to the financial advisor who will then follow up

To be eligible for this fantastic opportunity you will have/be:

  • A strong work ethic
  • A team player
  • Proactive and hardworking
  • A positive can-do attitude
  • Customer service and/or sales experience - this is essential
  • Previous experience of working in financial services would be preferred but not essential
  • Passionate about customer service
  • Analytically minded and inquisitive
  • Warm and friendly with the ability to build relationships

This is an unrivalled opportunity locally so what are you waiting for?!

Apply online or email your CV directly to emily@pearsonwhiffin.co.uk for consideration!

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